How to Build Compelling Stories by Investigating Email

Email is one of the most vital and valuable assets of an organization. It provides a written history into the who, what, when, where, and how for each event that’s occurred over time. Never in history has this been more clearly understood than over the past several months. One high-profile email scandal after another has ruled the 24-hour news cycle and gripped
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Want to reduce the cost of eDiscovery? Re-think the approach

Have you ever bought something where the price was great, but in the long run it ended up costing a lot more? Last year, I was planning for a trip and found a great deal for my flight. The ticket fit my schedule perfectly and the price was $200 less than everything else, so I
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Stop Searching, Start Finding: The Impact of Clutter on Your Business

Several weeks ago, I was in my basement trying to find my daughter’s soccer cleats in a rush to get to practice. I had an idea of where they were, but the more time that went by, the more frustrated I became with each toy, box, bag, etc. that I had to move in my
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Machine Learning: Making the Data Deluge Work For You

One of the overarching issues in eDiscovery today is the problem of data. There’s so much of it, with more being created every second, making it harder and harder to identify what we are looking for. Technological innovations are constantly evolving to address the issue and they go by several names, including artificial intelligence, big
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Could a Capstone-like Approach Provide a Blueprint for Email Management in the Enterprise?

In 2013, the National Archives and Records Administration (NARA) rolled out Capstone, a new approach to managing email records within federal agencies. With Capstone, government email is categorized for retention or disposition based on the title and/or position of the sender, rather than by the contents of the message. This system is predicated on the
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Shrinking the Haystacks: Re-thinking the eDiscovery Funnel

In late 2013, Jon Palmer, Assistant General Counsel at Microsoft, wrote a blog post about the burden preservation, collection, filtering and review place on organizations today. His statistics about the average Microsoft case are startling – 59 million pages preserved and ultimately 88 pages used. That’s one millionth of one percent. Even if you focus
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Emailgate Highlights the Challenges of Shadow IT

Shadow IT has been in the news thanks to the recent revelations that Hillary Clinton had set up a private email system while she was Secretary of State. Until now, the debate about shadow IT has focused primarily on the impact on IT and, more specifically, the security of enterprise networks and corporate data. But
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Metrics that Matter: eDiscovery KPIs that Drive Business Value

Hyperion Global Partners CEO, Eyal Iffergan, in one of his recent blog posts, Legal Metrics: Defining Success Beyond Spend Management, highlights a critical issue that we see corporate law departments — and the law firms and legal service providers who support them — struggle with every day: meaningful measurement. As the article notes, “successful outcomes
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The Insight Cycle: Transforming Discovery into Knowledge

According to Merriam-Webster, insight is “an understanding of the true nature of something.” Insight for the case at hand is discovery — once discovered, insights become knowledge. When applied to a process, the experience delivers hindsight (knowledge and understanding about anevent after it has happened) and foresight (the ability to see what will or might
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