Stop Searching, Start Finding: The Impact of Clutter on Your Business

Several weeks ago, I was in my basement trying to find my daughter’s soccer cleats in a rush to get to practice. I had an idea of where they were, but the more time that went by, the more frustrated I became with each toy, box, bag, etc. that I had to move in my
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Why the “Let’s Migrate Everything!” Mentality Is a Bad Idea

When your organization upgrades a system, or switches vendors, your IT team follows a specific process that probably includes the following steps: installation, configuration, testing, migration, and training. The migration piece is important — that’s where you ensure that your existing data is ported over into the new system. All of it. But is that
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Could a Capstone-like Approach Provide a Blueprint for Email Management in the Enterprise?

In 2013, the National Archives and Records Administration (NARA) rolled out Capstone, a new approach to managing email records within federal agencies. With Capstone, government email is categorized for retention or disposition based on the title and/or position of the sender, rather than by the contents of the message. This system is predicated on the
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Emailgate Highlights the Challenges of Shadow IT

Shadow IT has been in the news thanks to the recent revelations that Hillary Clinton had set up a private email system while she was Secretary of State. Until now, the debate about shadow IT has focused primarily on the impact on IT and, more specifically, the security of enterprise networks and corporate data. But
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The Insight Cycle: Transforming Discovery into Knowledge

According to Merriam-Webster, insight is “an understanding of the true nature of something.” Insight for the case at hand is discovery — once discovered, insights become knowledge. When applied to a process, the experience delivers hindsight (knowledge and understanding about anevent after it has happened) and foresight (the ability to see what will or might
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Mapping Visibility for Smarter Discovery

In discovery, locating the right information at a time when it can be used to support actionable and effective decisions is powerful. But, how often is this visibility applied to downstream activities, future cases, and to the data as it sits within the organization? Each time an organization is required to investigate data, there’s an
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The Dark Side of Dark Data

It’s a digital world, and we’re quickly becoming digital hoarders. Think about it — how often do you actually delete a digital document? Aren’t you much more likely to file it away “just in case”? After all, unlike hardcopies, electronic files don’t really take up much space. The real problem arises when you need to
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What Does Visibility Really Mean for eDiscovery and Information Governance?

The market talks a lot about visibility, how we don’t have enough visibility today, and how we need to improve visibility to increase productivity, lower costs, and improve outcomes. But when it comes to eDiscovery and information governance (IG), what does visibility really mean — and why is it important? You Can’t Analyze, Manage, or
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Data Classification and the 1-10-100 Rule

The 1-10-100 Rule The 1-10-100 rule is a concept used in the quality control process to quantify the “soft costs” of quality issues. The rule states that it costs one unit of resources — labor, dollars, etc. — to fix a problem at creation (prevention); it costs 10 units to fix a problem when it’s
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Preparing for the Opportunities and Challenges of BYOD

The need to stay connected with clients and colleagues, no matter the time or location, has made “bring your own device” (BYOD) a necessary element of work. Legal professionals and corporate employees alike often use their own smartphones, tablets and laptops when working off site and after hours to be responsive in a breakneck-paced work
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