Mindseye Support is built on the demanding requirements of ediscovery. Our support team is familiar with the often challenging deadlines within the ediscovery process and our support process is tailored to deliver efficient response times and solutions to meet your needs. Whether there is a simple question regarding functionality or a technical support requirement that must be addressed, the support team at Mindseye stands ready to serve.
We are committed to responding to and addressing your needs in the most efficient way possible.
We offer the following options for contacting our support team:
- Call Mindseye Support @ 888.770.3876 ext. 2
- Email Support at support@mindseyesolutions.com
- Submit a Ticket using Our On-line Support System and the Support Center Link.
Mindseye maintains the following general support hours:
- 9am to 9pm Eastern Standard Time
Mindseye does recognize that in ediscovery there are scenarios where support issues may arise outside of the normal support hours. As a result there are support technicians on call to support any technical issues that might arise outside of our general support hours to assist.